Post-Secondary Case Manager

Job Description

JOB PURPOSE: Support the achievement of post-secondary goals and objectives by assisting with the implementation, coordination, and tracking of programming and services for a caseload of P4K students. This is a one-year part-time position with work completed by June 30, 2026.

Essential Job Functions:

1. Supports the coordination and implementation of post-secondary programming for caseload students and assists with the recruitment of P4K (Partnership 4 Kids) high school students by collaborating with lead staff and providing logistical and relational support.

• Provides one-on-one support to college students and their families under the guidance of the lead post-secondary coach to promote retention, academic progress, and graduation. Assists with maintaining communication through phone calls, emails, and in-person check-ins to help implement and monitor intervention plans.

• Maintains accurate case notes and contributes to data tracking systems to support the monitoring of student outcomes and service delivery, in alignment with program goals.

• Supports the planning and facilitation of student engagement events, such as lunch and learns, study sessions, and the summer bridge program, by managing communications and student outreach in collaboration with the primary program coordinator.

• Works collaboratively and independently on college campuses by conducting scheduled student meetings in accessible campus locations and providing on-site support as needed.

• Provides operational support for the College Peer Mentoring Program and Laptop Lending Library by coordinating with students and mentors, tracking participation, and maintaining inventory and usage records to strengthen academic engagement.

  2. Assist with scholarship administration and support post-secondary caseload tracking, outcomes reporting, and grant compliance in collaboration with lead staff.

• Provide oversight to data tracking for caseload scholarship participants including grades, financial aid assessment, and years of funding, utilizing Civicore and excel documents.
• Track and document interventions and services provided through case notes and other data collection mechanisms.
• Maintain records of scholarship activities and send appropriate correspondence to recipients outlining scholarship guidelines and updates.

• Assist as needed with grant submissions, board reporting, data and outcomes assessments, program evaluations including administering student surveys, alumni network engagement and marketing student success to donors and stakeholders.

  3. Team/Agency Goals:

• Contribute to individual, team and agency goals by assisting with programming, volunteer and development goals, including special projects, events, recruitment and retention of donors, volunteers and students and all other duties as assigned.

• Use personal vehicles to drive to school meetings, student and agency special events, and as needed, provide transportation for program participants.

1. REQUIREMENTS:

   1. Bachelor’s degree required.

   2. Prefer prior experience working with high school or college students, preferably in areas of

   admissions, financial aid, student support or teaching - but, not required to be considered.

   3. Strong written communication skills required for assisting with scholarship essays, letters of recommendation and student advocacy with university officials.

   4. Strong computer skills required to perform essential functions listed above.

   5. Skilled in verbal communication. Position may be asked to facilitate lessons to college students, public speaking to large groups and an ability to interact with multiple stakeholders

   6. Daily access to a reliable vehicle for travel to meetings and transporting young people, as needed. State minimum liability insurance requirements must be maintained for the duration of employment. Driver’s license and acceptable driving record must be maintained throughout employment. Refer to the employee policy and procedure manual for a complete list of acceptable driving information and requirements.

   7. Must be a self-starter and able to work independently to achieve goals. The position is mobile and involves flexibility and travel to meet students on college campuses for retention support visits.

   8. Experience and passion for working with diverse populations and students between the age of 16 and 25.

   9. Ability to work efficiently within a team setting, share ideas and manage time effectively.